Courses and Videos
On-demand content to build your Fullstory knowledge
New
Course
6sense for Sellers Certification
Joe Cefalo
The 6sense Seller Certification is designed to equip you with the knowledge and skills to effectively navigate and leverage 6sense. Through interactive modules, you’ll learn how to map accounts, understand buyer intent and stage models, explore dashboards and account insights, use tools like Sales Navigator, and craft targeted messaging based on rich contact data. By the end of the course, you’ll be able to confidently use 6sense to prioritize outreach, personalize engagement, and drive pipeline growth.
New
Course
Contracts 101: A Guide for Sales Success
Joe Cefalo
This course is meant for new hire AE's or those who need a refresher on working with contracts in SpotDraft and will help streamline contract management, legal help requests, and the submission process.
New
Course
CPQ Essentials: Building Confidence in Quoting
Joe Cefalo
This course is meant for new hire AE's or those who need a refresher in CPQ and will introduce you to how to effectively provide quotes for your customers.
Course
CX Support Engineer Week 1*
All Week 1 content if you are starting straight away with Support Engineering Onboarding.
New
Course
Fullstory's Expense Policies & Guidelines
This course is designed to provide employees with a comprehensive understanding of Fullstory’s updated Expense Policies & Guidelines for 2025. Throughout this course, you will gain insight into what is considered reimbursable, how to submit expenses, and the key expectations when booking travel, lodging, and meals. By the end of the course, you will be required to complete a short knowledge check and acknowledge the terms and conditions outlined in the updated policy.
Video
Get Started with Spaces
Learn how to create and organize spaces for maximum collaboration
Course
Getting Started with ZoomInfo SalesOS
Joe Cefalo
This e-Learning is intended to help you get started with ZoomInfo's SalesOS quickly and efficiently! Throughout this course, you'll learn valuable information on search methods, exports, scoops, and more!
New
Course
Gong Playbook for Sales Success
Joe Cefalo
This course aims to enhance your ability to close deals and build stronger relationships with your buyers. Expected impacts include improved call quality, increased buyer engagement, and better pipeline management.
Course
Introduction to FS for Mobile
Get started with an overview of FS for Mobile Apps
Course
Introduction to Salesforce
Joe Cefalo
Learn how to effectively leverage Salesforce to ensure success in your role as an SDR, AE, or SE.
New
Course
LinkedIn Sales Navigator: Essentials Certification
Joe Cefalo
Sales Navigator is a powerful platform for sales and customer-facing professionals to target the right people, understand them better with key insights, and engage with personalized outreach.
New
Course
Mastering Qualified for Lead Engagement
Joe Cefalo
This course will equip you to engage leads effectively, improve response times, and increase conversions, ensuring a smooth onboarding experience and quicker integration into our sales workflows.
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Mobile Deployment
Learn how FS Mobile is deployed
Course
Mobile Interface
Learn about UI features specific to FullStory for mobile apps
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Mobile Privacy
Learn how to approach privacy in FullStory for mobile apps
Course
Product Analytics Certification Exam
Pass the exam to receive your Fullstory Product Analytics Certification.
Course
Value of FullStory
Get to know the the refreshed, consistent, and differentiated story about FullStory’s value.
Course
Workforce: Decoding the IT Buyer
Course
Workforce: Discovery
Course