Courses and Videos
On-demand content to build your Fullstory knowledge
New
Course
Contracts 101: A Guide for Sales Success
Joe Cefalo
This course is meant for new hire AE's or those who need a refresher on working with contracts in SpotDraft and will help streamline contract management, legal help requests, and the submission process.
Course
CX Guides + Surveys Certification Exam
New
Course
Fullstory Anywhere: Activation Certification
Joe Cefalo
This course provides GTM reps with a refreshed understanding of Fullstory Anywhere: Activation, its value, and real-world use cases. Learners will explore how Activation transforms data into real-time, actionable insights across industries and teams, helping them deliver consistent, confident messaging in sales conversations.
New
Course
Fullstory Guides & Surveys Certification
Joe Cefalo
Learn how to position, sell, and scale Fullstory Guides & Surveys by turning behavioral insight into in-app action at the moments that matter most.
New
Course
Fullstory's Expense Policies & Guidelines
This course is designed to provide employees with a comprehensive understanding of Fullstory’s updated Expense Policies & Guidelines for 2025. Throughout this course, you will gain insight into what is considered reimbursable, how to submit expenses, and the key expectations when booking travel, lodging, and meals. By the end of the course, you will be required to complete a short knowledge check and acknowledge the terms and conditions outlined in the updated policy.
New
Course
Fullstory StoryAI Premium Certification
Joe Cefalo
This certification will provide a foundational understanding of StoryAI Premium, highlight key features, reinforce the business value proposition for various customer teams, and provide clear messaging to ensure GTM reps achieve consistency and confidence in pipeline creation and expansion conversations.
Video
Get Started with Spaces
Learn how to create and organize spaces for maximum collaboration
Course
Getting Started with ZoomInfo SalesOS
Joe Cefalo
This e-Learning is intended to help you get started with ZoomInfo's SalesOS quickly and efficiently! Throughout this course, you'll learn valuable information on search methods, exports, scoops, and more!
New
Course
Gong Playbook for Sales Success
Joe Cefalo
This course aims to enhance your ability to close deals and build stronger relationships with your buyers. Expected impacts include improved call quality, increased buyer engagement, and better pipeline management.
New
Course
LinkedIn Sales Navigator: Essentials Certification
Joe Cefalo
Sales Navigator is a powerful platform for sales and customer-facing professionals to target the right people, understand them better with key insights, and engage with personalized outreach.
New
Course
Mastering Qualified for Lead Engagement
Joe Cefalo
This course will equip you to engage leads effectively, improve response times, and increase conversions, ensuring a smooth onboarding experience and quicker integration into our sales workflows.
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Mobile Deployment
Learn how FS Mobile is deployed
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Mobile Interface
Learn about UI features specific to FullStory for mobile apps
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Mobile Privacy
Learn how to approach privacy in FullStory for mobile apps
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Product Analytics Certification Exam
Pass the exam to receive your Fullstory Product Analytics Certification.
Course
Workforce: Decoding the IT Buyer
Course
Workforce: Discovery
Course