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FullStory for Customer Support
FullStory for Customer Support
FullStory for Customer Support

About the Course

If your role is in Customer Support, this video is for you!

Who's it for?

  • FullStory users who work in customer-facing roles, such as call center or online support specialists
  • All levels of experience with FullStory

What will we cover?

  • How to integrate FullStory with your daily support workflow, including custom user identification techniques
  • How search and session replay can cut down the back and forth between you and your customers as well as you and your engineering teams
  • What support tools can FullStory integrate with, and how does they work

Course Categories

Personas
Videos
Course Progress
Not started
Enroll
Course Outline
  1. Get Started
    1. FullStory for Customer Support
    2. Course Evaluation
course
FullStory for Customer Support
FullStory for Customer Support
Course Progress
Not started
Enroll

About the Course

If your role is in Customer Support, this video is for you!

Who's it for?

  • FullStory users who work in customer-facing roles, such as call center or online support specialists
  • All levels of experience with FullStory

What will we cover?

  • How to integrate FullStory with your daily support workflow, including custom user identification techniques
  • How search and session replay can cut down the back and forth between you and your customers as well as you and your engineering teams
  • What support tools can FullStory integrate with, and how does they work
Course Outline
  1. Get Started
    1. FullStory for Customer Support
    2. Course Evaluation

Course Categories

Personas
Videos
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